Frequently Asked Questions
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Yes, absolutely. As long as you click our specific referral link before you start the sign-up process, the £50 credit will be automatically tagged to your account by Octopus Energy. You don’t need to enter a code.
The credit is usually applied to your account after your switch is finalized and your first direct debit payment has been successfully processed. This entire process typically takes 3-4 weeks from the day you sign up.
No, the bonus is not paid out as cash or a cheque. It is applied as a £50 account credit directly to your new Octopus Energy balance. This means it will be used to pay for the first £50 of your energy usage, automatically reducing your first or second bill.
Yes! The £50 credit applies regardless of which tariff you choose. This includes their standard variable tariffs, fixed-rate tariffs, and all of their advanced smart tariffs like Intelligent Octopus Go (for EV drivers), Octopus Tracker, or Agile Octopus.
Once the £50 credit has been applied to your account, it’s yours. Most Octopus tariffs, especially their flexible (variable) ones, have no exit fees. This means you are completely free to switch away at any time without penalty and you will have already benefited from the £50 credit.
The £50 bonus is applied per account switched, not per fuel type. When you switch your home (whether it’s just electricity or both gas and electricity), you will receive one £50 credit.
The £50 referral bonus is the official, standard reward provided through the Octopus Energy “Refer a Friend” program. This is the most reliable and secure welcome offer you can claim. While some third-party sites claim to offer additional bonus splitting (e.g., an extra £25), these websites are unregulated and may request private contact details and bank details, posing a phishing risk. For maximum security, our link leads directly to Octopus.Energy. We do not collect or handle any customer data, ensuring your details remain safe and the switch process is managed entirely by Octopus Energy.
No, your supply will never be interrupted. This is the single biggest myth about switching. The entire process is a purely administrative change of billing providers. Your pipes and wires remain exactly the same, and the switch is seamless.
Absolutely not. Once you complete the 5-minute sign-up on the Octopus website (using our link), Octopus handles 100% of the administration. They will contact your old supplier on your behalf to arrange the switch-over date. You don’t need to do anything.
If you are the person who pays the energy bill directly (i.e., your name is on the bill and you have a direct relationship with the supplier), you absolutely have the right to switch suppliers. You can use the referral link and get the bonus. You do not need your landlord’s permission if you are the account holder.
Yes! You can switch to most of Octopus’s standard tariffs without a smart meter and you will still receive the £50 bonus. After you join, Octopus will likely offer you a free smart meter installation at a later date, which is required if you then want to move onto one of their advanced smart tariffs (like Agile or Go).
Now, be careful here… This can affect your switch. If your debt is less than 28 days old, the switch will proceed normally. However, if you have an outstanding debt that is older than 28 days, your old supplier has the right to block the switch until the balance is paid. We ‘strongly’ recommend clearing any old balances before starting the switch.
Once your switch is finalized and you’ve provided a final meter reading, your old supplier will produce a final bill. If you are in credit, they are legally required to refund you the full amount, usually within 10-14 working days.
No. OctopusBonus.com is run by enthusiastic Octopus customers, who want to share the referral bonus with others. We are not affiliated with or employed by Octopus Energy, but we use an official, valid referral link that guarantees your bonus.
Yes, we do! The “Refer a Friend” scheme is a win-win for both parties. When you successfully sign up using our link and get your £50 credit, we receive a £50 credit on our own energy bill for helping you join. Thank you for supporting our site!
